Policy Recommendations: Stakeholder Engagement to Promote Digitalization of Licensing and Permitting Measures in APEC Economies

This report provides recommendations on structured pathways that may be adopted by governments to engage and build partnerships with stakeholders to effectively design, implement, and promote adoption of digital government services. It builds on the insights shared at the APEC DESG workshop, “Catalyzing Stakeholders for Effective Implementation of Digital Licensing and Permitting (L&P)”, held as an APEC Digital Month event on the sidelines of SOM3 in August 2023 in Seattle, Washington, United States.

The first two sections of this report provide a snapshot of the progress made by APEC member economies in creating domestic digital programs for L&P and the value-add to such programs through stakeholder engagement. Actionable recommendations on building relevant stakeholder partnerships right from the designing of a digital L&P program, to ensuring successful implementation, and encouraging citizen adoption will be covered in the third section.